Patient Billing Call Center
607-271-2050

Your Rights and Protections Against Surprise Medical Bills

When you get emergency care or are treated by an out-of-network provider at an in-network hospital or ambulatory surgical center, you are protected from balance billing. In these cases, you shouldn't be charged more than your plan's copayments, coinsurance and/or deductible.  Click here to read more about your rights and protections against suprise medical bills.

Your Right to Receive a "Good Faith Estimate" Explaining How Much Your Medical Care Will Cost

Under the law, health care providers need to give patients who don't have insurance or who are not using insurance an estimate of the bill for medical items and services.  Click here to read more about your right to receive a "Good Faith Estimate."